This podcast and the work Steve Portigal is doing is pushing our industry forward! We'll be covering their past, how did they find their path to UX design? As a master ethnographic interviewer, Steve Portigal lets his interviewees steer the conversation into the most fruitful and engaging areas for them to talk about. I think that researchers can bring a kind of brightness into a […], This episode of Dollars to Donuts features my conversation with Ashley Graham, a design research leader at IBM. She describes the different roles she’s had in different organizations, moving from design to research, and explains the change effort underway at Kelley Blue Book. It gives them […], In this episode of Dollars to Donuts I speak with Laura Faulkner, the Head of Research at Rackspace. Podcast Steve Gruber, President Trump comes out swinging in his first interview of significance since the Election. Steve has facilitated and encouraged knowledge sharing between research professionals from even before he wrote a book about…, Susan "The Brain Lady" Weinschenk guests the show after the CPHUX Book Club read her recognized book "100 Things Every Designer Needs to Know About People". The philosophy is that the […], In this episode of Dollars to Donuts I speak with Vicki Tollemache, the Director of UX Research at Grubhub. The result is a fascinating tour through quite diverse organizations and ways of organizing research. We talk about updating the old “design research” label, user research in a journalism culture, and the role of coaching. Originally posted in Humans in the Machine. Adam Churchill took the opportunity to interview a few of our favorite authors to dig a little deeper into the tools and techniques you can use in your day-to-day work. I’ve never just sat and done just what I was asked to do. He is the author of Interviewing Users: How to Uncover Compelling Insights. Founder of Portigal Consulting, Steve Portigal, talks about user research, books, and how much there is to learn about people on today’s episode. She has left her mark on many different industries but has realized that the skills of design never change. 27# Laura Klein // UX for Lean Startups, 27. The podcast is great for the content and for observing interviewing style. 31# Helena Levison & Jayden Hanly, Why UX? By Steve Portigal. Links: Steve on the Web. Latest was Why UX? Our conversation covers where to place user research in the organization, emotions in fieldwork, and empowering others to advocate for information literacy. By Steve Portigal. Steve Portigal. Leave a comment » This American Life on selling your idea. Learn why Steve believes in the value of failure stories, and how he convinced a skeptical Lou to publish the book. Steve Portigal helps companies think and act strategically when innovating with user insights. Genevieve Conti, Content Strategist/Information Architect, University of Missouri. In this episode I speak with Kate Lawrence, Vice President of User Research at EBSCO Information Services. But I think there’s a lot of strength in welcoming people with different perspectives onto your team, so some…, This episode of Dollars to Donuts features my interview with Chris Kovel, the Head Of Research at First Abu Dhabi Bank (FAB). A nice case study of the value of a small number of in-depth interviews. An ultimate need is why the product exists in the first place. Bonus and ad-free content available with Stitcher Premium. Their present, what do they do on a daily basis? Helena and her business partner Jayden reflect on their business marriage - who is super approachable and who is playing hard to get? View Steve Portigal’s profile on LinkedIn, the world's largest professional community. We talk about educating the organization to do user research better, the limitations of horizontal products, and the … First when she was studying Economics and Finance, later when she was studying Architecture and Design. All researchers say to some degree that they don’t necessarily have a traditional background when they come into the research field. If you’re a UX researcher this podcast is an absolute must. We talk about updating the old “design research” label, user research in a journalism culture, and the role of coaching. A podcast where we talk with the people who lead user research in their organizations, hosted by Steve Portigal. Multiple light bulb moments! She has been trying different disciplines from graphic design, service design to frontend development until she decided to focus on product UX and UX research. is a podcast about the everyday heroes of UX design. Stuffed full of practical insights. Steve Portigal helps companies to think and act strategically when innovating with user insights. 60 | Steve Portigal on Using a Classic Improv Game to Uncover More Customer Insights Sarah E. Brown and Bill Cushard on Dec 29, 2017 10:27:00 AM Product Management , Steve Portigal , … Thanks to Pavel Bavtra and Simon Dybdal for making this episode!…, This episode of Dollars to Donuts features my interview with Danielle Smith, the Senior Director of Experience Research & Accessibility at Express Scripts. Tiempo: 26:27 Subido 08/08 a las 16:44:54 20222267 In today’s episode I speak with Aviva Rosenstein, the Senior Manager of User Experience Research at DocuSign. We discuss how to manage incoming research requests, running a weekly research session for testing designs, and why candidates should come into job interviews with a point of view about the company’s product. We talk about the growth of Comcast’s user research practice, essential soft skills for research candidates, and putting a human face on the people that use your products. Here at UIE we’ve amassed quite a library, and we’re adding to it all the time. When you’re handed the keys but choose not to use them. I’ve never just sat and done just what I was asked to do. STEVE-O-TV; Wild Ride Podcast; Latest Antics; Greatest Hits; 0 × Wild Ride Podcast. Excellent resource for UX researchers! In this podcast, Steve Portigal talks about how that one night at the bar (and cat pee) sparked the idea for his book Doorbells, Danger, and Dead Batteries. and author of the books 'UX for Lean Startups' and 'Build Better Products', the one and only, Laura Klein. Welcome to the debut episode of Dollars to Donuts. We discuss how to manage incoming research requests, running a weekly research session for testing designs, and why candidates should come into job interviews with a point of view about the company’s product. Jared is one of the most influential figures in UX, usability and product design, and his footprints can be seen from everything between the a…. Over the past few weeks many of us have spent a lot of time on Zoom, on FaceTime, or Google Hangout, or whatever, for work, for meetups, for catching up with family and friends, for celebrations and holidays, and for other newly urgent reasons. Today I chat with Kavita Appachu, the Senior Manager of User Experience Research at Kelley Blue Book. Giving more than people expected has been her recipe ever since she complained her way into Kolding design school. Live from Hollywood, CA by way of the Broken Skull Ranch, Pro Wrestling Hall of Famer, Action Movie/TV star, Steve Austin talks about anything and everything that pops into his brain. I love research, I love the way that we learn things and […], This episode of Dollars to Donuts features part 1 of my two-part conversation with Leisa Reichelt of Atlassian. I’m really into the idea of questioning what we do. He is the author of Interviewing Users: How to Uncover Compelling Insights. We talk about doing research through leadership changes, setting up opportunities for self-critique, and how to build empathy, especially in health technology, by experiencing some aspect of the condition and treatment yourself. A must listen for any UX researcher. I’ve been listening to your podcast since I started doing UX Research two years ago, and it’s been hands down the best resource for me. The easiest way to listen to podcasts on your iPhone, iPad, Android, PC, smart speaker – and even in your car. Really well done. Steve has 3 jobs listed on their profile. Steve Portigal helps companies to think and act strategically when innovating with user insights. In this episode, Bex and Jonny chat with user research extrordinaire Steve Portigal, author of Interviewing Users and Doorbells, Dangers and Dead Batteries. I’ve seen hopeful examples in startups […]. OCTOBER 15, … We discuss synthesis as a collaborative, co-located activity, being mission-driven, and building a process that addresses complexity. He has led organizations of all types to align around a fresh understanding of their users. And so I view my […], In this episode of Dollars to Donuts I speak with Laith Ullaby, the Head of Research at Udemy. Hi, I'm Jamin, and you're listening to the Happy Market Research Podcast. Whenever there is availability of somebody that might normally work on the marketplace side, they might tag team on an account manager project and that helps to inform them about that product. Often the idiosyncrasies in people’s research and the sort of surprises that don’t fit…, Today Kevin Fox works at EGGS Design, but his journey to this job and into service design was not as straight as can be. Transcript Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. And then the proximate need is the experience of using that product, right? We discuss the challenges of user research – and digital product development – in government, embedding researchers into product teams but maintaining a guild model to connect them, and how research […], This episode of Dollars to Donuts is part 2 of my conversation with Leisa Reichelt of Atlassian. This episode of Dollars to Donuts is part 2 of my conversation with Leisa Reichelt of Atlassian. Posted on October 8, 2014 by Steve Portigal . Fifty Best Portugal Podcasts For 2020. Fred Beecher, Sr. Everyone from PMs to designers, researchers, obviously, engineers, data scientists, marketing, we’re all trying to to understand our clients, we’re all taking part in that process in some way, shape or form. That’s the sign of a really good researcher – it can never be just about research for research’s sake, like this is a cool project, this is a neat thing, I really wanna go in-depth […], This episode of Dollars to Donuts features my interview with Julia Nelson, the Director Of Research at MOO. Podcast; steve@portigal.com . We discuss how MailChimp uses research to uncover new product opportunities, how the right research artifacts can best provide value to different internal audiences and how humility is an essential soft skill for successful researchers. And then the proximate need is the experience of using that […], This episode of Dollars to Donuts features my interview with Noam Segal, the Director of Research at Wealthfront. I think that researchers can bring a kind of brightness into a space and a kind of optimism for a tea…, Katja is Creative Director at EGGS Design, with almost 20 years of experience she has worked across the disciplines of UX, IA, IXD and Service Design for agencies such as Fjord in London, Kontrapunkt and now EGGS Design in Copenhagen. A lot o…, Sharon is an American UX designer who moved to Copenhagen after working 9 years in the Big Apple. As a former academic researcher who has just transitioned to UX research, Dollars to Donuts is an incredibly valuable find! For free. Colin MacArthur of the Canadian Digital Service, 25. And so I view my role and us…, Guiseppe's first job as an intern at an internet marketplace company ended abruptly as the company went bankrupt as a consequence of the dot.com bubble in 2000. 30# Steve Portigal // User Research War Stories, Empathy for the future self: An interview with Amy Bucher, Figure it Out: An interview with Stephen P Anderson and Karl Fast, Why UX? In our conversation, we talk about what happens when research need exceeds resources, the importance of keeping the knowledge inside the organization, and the benefit of diversity in a research team. For our research, we planned to speak with people who we saw taking videos with their smart phones. We talk about how to assess potential hires for user research positions, infrastructure for capturing and searching a body of data, and developing a practice inside a willing, yet large, organization. We talk about corporate versus government work, scaling research, and changing organizational DNA. Posted on June 16, 2017 by Steve Portigal . Dan Berlin, SVP, Experience Research, Mad*Pow. Transcript Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. We discuss recruiting participants in an enterprise setting (where users are customers of your customers), finding the generative in the evaluative and how to think about collaborative workspace as entirely separate from reporting structure. Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. We talk about bureaucracy hacking, spreading the gospel of research throughout government, and embedding researchers in complex domains. Some parts […], In this episode of Dollars to Donuts, I speak with Marianne Berkovich, Head of User Research & Consumer Insights at Glooko. Do they do on a daily basis podcast where we talk about updating the old “design label... 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